Shipping & Delivery

At Under Big Roof, we are providing FREE SHIPPING to Peninsular Malaysia only. For Sabah and Sarawak, we will be charging shipping costs based on the standardized rate given by the carriers. We are currently using these three trusted carriers in helping us to ship and deliver our parcels out to ensure the parcels are received on time and in good condition. Carriers are choosen to be delivered to your doorstep based on the total weight of products you have purchased.

Once an order is confirmed and payment has been made, we will prepare and provide you the tracking number for your convenience to check on the status of your parcel(s). You will receive the tracking number and tracking URL in the email you registered in our website. Below are also the respective Carrier's tracking URL for your reference.


Pos Laju Tracking : http://http://poslaju.com.my/track-trace-v2/

 

 

Skynet Tracking : http://www.skynet.com.my/




Payment Method and Information

Currently we are only accepting bank wire transfer. Once you have confirmed your order, you will receive an email notification on our bank account information for the transfer. Our bank account information is as follow:

Bank : Malayan Banking Berhad (Maybank)
Bank Account Name : Under Big Roof Enterprise
Bank Account Number : 551427112489

Once you have bank-in to us, kindly attach your bank-in slip and send to our email at info@underbigroof.com. We will ship your parcel out once we have received the payment from you.

Should you encounter any problems or you have further queries on our shipping and payment method, do not hesitate to email us at info@underbigroof.com.

 Thank you and Happy Shopping at Under Big Roof! :)